Consumers’ Right of Withdrawal (Cancellation policy)
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us (Checker Demon Press, Alarichstraße 21, 70469 Stuttgart, Germany, Phone: 0049 (711) 816286, Email: email@example.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We will collect the goods. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
(If you want to cancel the contract, please fill out the form below and send it back to us)
– To Checker Demon Press, Alarichstraße 21, 70469 Stuttgart, Germany, Email: firstname.lastname@example.org
– I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]
– Ordered on [*] / re-ceived on [*]
– Name of consumer(s
– Address of consumer(s)
– Signature of consumer(s) (only if this for is notified on paper)
[*] Delete as appropriate
Exclusion or premature lapse of the right of withdrawal
The right to cancel does not apply to the following kind of contracts:
– Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
– Contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery.
The guidance provided in this section (“Return instructions”) shall not be construed as a precondition for the effective exercise of the right of withdrawal.
Customers are requested to notify the Seller of their intention to return the goods before sending the goods back to the Seller. This enables the Seller to track the goods quickly and efficiently.
Customers are requested to send the goods as a prepaid package back to the Seller and to keep the proof of posting. The Seller shall refund the Customer for postage costs upon request, unless they are to be borne by the buyer. Customers are advised to prevent the goods from being damaged or contaminated. The goods should be returned to the Seller preferably in original packaging together with all the supplied accessories. Where the original packaging is no longer available, the goods should be placed in another suitable packaging to ensure they are adequately protected against transport damage.